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Upload your Amazon order, payment, return and replacement reports. The system matches every order, finds the refunds that never came back, tells you exactly when each SAFE-T claim window opens — and shows your real profit per SKU.
Built around how Amazon actually pays, refunds, replaces and reimburses.
Orders, payments, physical returns, system returns and replacements. Same file twice or overlapping dates — stored once.
Refunded orders that never came back, and replacement pairs where the original or the replacement is missing — one row per order ID.
Every claim shows when it opens and closes (50–75 days), with alerts for claims closing this week.
“SAFE-T Claim ID” and “lost or damaged package” reimbursements are read from the payment report and settled automatically.
Final payout minus your cost price, returns handled correctly, advertising deducted — by month, by SKU and loss orders.
Each brand gets its own private workspace with admin and staff logins. No one sees another brand's orders.
Sign up with your brand name and verify your email.
Your private workspace is created and you receive an email to sign in.
Drop your Amazon reports — the reconciliation runs instantly.
File on Amazon, track case IDs, and watch credits arrive.
Only the logins of your own brand workspace, plus the system owner for support. Other brands never see your orders.
All Orders (.txt), Date Range payment report (.csv), your physical return list, the Returns Reconciliation report and the Replacements report.
Every workspace is reviewed before it is opened, to keep the service private and secure.
Yes. After approval you are the admin of your brand and can add staff logins with limited access.
Returns, SAFE-T claims, payments and profit — explained.
From the blog: Amazon reconciliation: complete guide · Reconcile your shipment, order by order · Reconciling payments to outstanding orders · Cover return and RTO loss on Amazon
What we store: the Amazon report data you upload (orders, payments, returns, replacements), return photos, the SKU costs you enter, and your login details (username, email, encrypted password).
Why: only to reconcile your orders, returns and claims and to show your profit. We do not sell or share your data.
Who can see it: the logins of your own brand workspace, and the system owner for support. Other brands never see your data.
Security: passwords are stored encrypted; access requires sign-in; optional 2-step sign-in by email code.
Your rights: you can export your data (Settings → Download backup) and ask us to delete your account and all its data.
Contact: reply to any email from us.