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Upload your Amazon order, payment, return and replacement reports. The system matches every order, finds the refunds that never came back, tells you exactly when each SAFE-T claim window opens — and shows your real profit per SKU.
Built around how Amazon actually pays, refunds, replaces and reimburses.
Orders, payments, physical returns, system returns and replacements. Same file twice or overlapping dates — stored once.
Refunded orders that never came back, and replacement pairs where the original or the replacement is missing — one row per order ID.
Every claim shows when it opens and closes (50–75 days), with alerts for claims closing this week.
“SAFE-T Claim ID” and “lost or damaged package” reimbursements are read from the payment report and settled automatically.
Final payout minus your cost price, returns handled correctly, advertising deducted — by month, by SKU and loss orders.
Each brand gets its own private workspace with admin and staff logins. No one sees another brand's orders.
Sign up with your brand name and verify your email.
Your private workspace is created and you receive an email to sign in.
Drop your Amazon reports — the reconciliation runs instantly.
File on Amazon, track case IDs, and watch credits arrive.
Only the logins of your own brand workspace, plus the system owner for support. Other brands never see your orders.
All Orders (.txt), Date Range payment report (.csv), your physical return list, the Returns Reconciliation report and the Replacements report.
Every workspace is reviewed before it is opened, to keep the service private and secure.
Yes. After approval you are the admin of your brand and can add staff logins with limited access.
Returns, SAFE-T claims, payments and profit — explained.
From the blog: Amazon reconciliation: complete guide · Reconcile your shipment, order by order · Reconciling payments to outstanding orders · Cover return and RTO loss on Amazon
1. Access is given after approval and may be withdrawn for misuse.
2. You are responsible for the reports you upload and for the claims you file with Amazon. The system gives guidance; the final decision is yours.
3. Keep your login private. Each person must use their own login.
4. Plans, limits and expiry dates are set by the system owner.
5. The service is provided as is. We back up data daily but recommend you download your own backup regularly.
6. These terms may change; continued use means you accept the latest version.